Preorders

Due to high demand, we often open up our future production runs for Preorder on our website.

Fun Fact: on average, we sell over half our entire collection before it has even arrived at our warehouse and some items even sell out - so if you're considering waiting... don't!

As such, we wanted to provide some helpful guidance on how Preorders work.

Firstly, to know if your chosen item is on Preorder, when you select your desired size from the dropdown on the product's page, it will show "Preorder Now" instead of the usual "Add to Cart".

Below this button, we will then provide full details regarding this particular item's estimated shipment date. 

 

When Will My Preorder Arrive?

 Right now, all Preorder items are due to start shipping to our Customers between 26/08/24 - 04/09/24.

Note. we update these dates in real time based on the progress of our fabric orders, production runs, shipments, etc. in order for you to have the most accurate guide possible but should you have any particular queries to a specific item, due to things such as holidays, events, gifts, etc - please do always get in touch!

All dates and timelines provided are estimates and can change - normally due to unexpected delays at ports, customs, etc. which are sadly beyond our control - and in the event your Preorder exceeds the originally supplied date/timeline, and this no longer works for you, please get in touch before your item ships and we will provide a full refund. (Orders that have already shipped can no longer be refunded unless you follow the standard Returns process).

 

Mixed Orders: In Stock + Preorder

If placing a mixed order for both In Stock and Preorder items, all items will be shipped once your Preorder items are in stock.

If you wish to receive your In Stock items first, please place a seperate order for the In Stock items and we will ship them straight away.

Made a mistake and want your In Stock items sooner? Fear not, just get in touch with your order number and we'll help sort this for you.

 

Preorders: Shipping & Returns

Like any order, Preorder or In Stock, you can choose either our Standard or Express shipping option at checkout.

For Preorders, if you choose the Express option, this means that when your order is ready to ship, it will be prioritised and sent through our Express channel.

The shipping estimates provided in our Shipping & Returns page and at checkout are based on when your item is shipped, not when the order is placed.

Finally, our Returns policy remains the same for Preorders and In Stock orders, so you can rest assured that if it's not quite right, you can simply return your items to us for a full refund of the product's value. 

 

Questions?

If there is anything else you need, please get in touch - we are always here to help!